Reduction of the All‐Time Requirement for Spare Parts
Leonard Fortuin · International Journal of Operations & Production Management · 1981
An industry which manufactures and sells products that are liable to failure (e.g. TV sets, tape recorders, washing machines or refrigerators), usually has a department for “service after‐sales”. Such a department must distribute information on how to repair products, and also supply spare parts to replace defective components during a given number of years. We call these spare parts service parts. Three phases can be distinguished in the life‐cycle of service parts: the initial, the repeat, and the final phase.