Facilitating Mobile Communication with Annotated Messages
Ghaidaa A. Al-Sultany, Maozhen Li, Sadaqat Jan, Hamed Saffa Al-Raweshidy · 2010
The widespread usage of SMS messaging system reflects its importance for the users of mobile phones. However, it is becoming extremely laborious for users to manually write, read and reply every single SMS message due to an increasing high volume of SMS messages received. This paper presents SAMS a semi-automated message annotation system, which facilitates mobile communication with annotated messages. Two scenarios are presented showing that SMS messages can be answered automatically by software agent on behalf of mobile users. As a result, the workload of users in using SMS messages can be significantly reduced.