Tuning numeric parameters to troubleshoot a telephone-network loop
Christopher J. Merz, Michael J. Pazzani, Andrea Danyluk · IEEE Expert · 1996
The Nynex Max expert system analyzes the result of an automated electric test on a telephone line and determines the type of problem. However, tuning the system's parameter values can be difficult. The Opti-Max system can automatically set these parameters by analyzing decisions made by experts who troubleshoot problems.