Statistical semantics
George W. Furnas, Louis M. Gomez, Thomas K. Landauer, Susan Dumais · 1982
The descriptors or categories assigned to entries in an information system form the basis of most retrieval mechanisms (e.g., menu or key word). These descriptors are the primary means of communication between system designers and end users. In this paper we analyze some of the factors which influence this communication link. Our goal is to uncover some psychological principles that will help us to understand naming and describing behavior and thus improve the communication between designers and users.