Experience design for dummies
Evert-Jan R. G. Oppelaar, Elbert-Jan Hennipman, Gerrit C. van der Veer · 2008
In this paper we explore the concept of experience and develop premises for the design for experience. In industrial practice designers frequently lack sufficient expertise to design for experience. We provide a view on how to support the design for experience in those cases where a single designer or a design team is not fully equipped to do the job without help. We will illustrate and validate our approach with a design case study from practice.