Designing for Engaging Experiences in Mobile Social-Health Support Systems
Eric P. S. Baumer, Vera D. Khovanskaya, Phil Adams, John P. Pollak, Stephen Voida, Geri K. Gay · IEEE Pervasive Computing · 2013
How do you design for sustained engagement in the context of supporting or encouraging health and well-being? Two studies of a mobile social-health application reveal how different aspects of the sociotechnical design affect user engagement with the system.