Applying the act-function-phase model to aviation documentation
David Novick, Saïd Tazi · 1998
novickQonecert.fr The act-function-phase model systematically relates the acts of the dialogue at time-of-use to the acts of the dialogue between author and users at time-of-development. We show how this kind of model of communicative action can be applied to the interactions described and embodied in a flight crew operating manual for a commercial aircraft. We claim that the model’s abstraction provides basis for co-evolutionary design of procedures and their corresponding documentation.