Using Genetic Algorithm Thought to Acquire Customer's Specific Goals

Qing Yao, Zhiyong Chen, Hu-Lin Li, Haiyang Wang · 2008

It is an important problem how to make a company or enterprise to manage ecommerce transactions and delivering services with special pertinences to customers rapidly. In this paper, a Genetic Algorithm (GA) method is presented to acquire customer¿s personal requirements so as to design a customized service business process specially for him (her) later. This method is then implemented in our project - the Intelligent Platform of Virtual Travel Agency, and results show high performance in customer¿s special requirements analysis.

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