Design issues for usability of residential multifunction terminals
Michel Naël · IEEE Journal on Selected Areas in Communications · 1991
Some of the major issues confronting designers of home electronics equipment are discussed, and some things that should be done to ensure that the next generation of products will be useful and usable are suggested. Issues connected with user interface levels and user command language are addressed, along with the consequences for system and product design (i.e., the financial cost of usability and standardization issues).>