Socially grounded engineering for digital libraries
William L. Anderson, Susan Anderson · ACM SIGOIS Bulletin · 1995
Our work embodies one approach to developing theories of use that can be embedded in programs and new ways of working. We argue that building digital libraries that work will require that systems design, development and deployment be grounded in use and done collaboratively with users, and we will describe our approach to accomplishing this as well as the issues and questions it raises.