Ten steps to usability testing
Marion Hansen · 1991
You believe your company must make its products easier to use to stay competitive.Management won't hire a human factors or usability testing expert because they don't see the value.What do YOU do?You can be proactive and conduct a usability test to convince the cynics --even if you don't have a background in psychology, hutnan factors, or testing; a large budget; or a testing lab.This paper covers the basics so that with some work and not much money, you can conduct a decent usabili~test.Here are