Multimodal system processing in mobile environments
Sharon L. Oviatt · 2000
One major goal of multimodal system design is to support more robust performance than can be achieved with a unimodal recognition technology, such as a spoken language system.In recent years, the multimodal literatures on speech and pen input and speech and lip movements have begun developing relevant performance criteria and demonstrating a reliability advantage for multimodal architectures.In the present studies, over 2,600 utterances processed by a multimodal pen/voice system were collected during both mobile and stationary use.A new data collection infrastructure was developed, including instrumentation worn by the user while roaming, a researcher field station, and a multimodal data logger and analysis tool tailored for mobile research.Although speech recognition as a stand-alone failed more often during mobile system use, the results confirmed that a more stable multimodal architecture decreased this error rate by 19-35%.Furthermore, these findings were replicated across different types of microphone technology.In large part this performance gain was due to significant levels of mutual disambiguation in the multimodal architecture, with higher levels occurring in the noisy mobile environment.Implications of these findings are discussed for expanding computing to support more challenging usage contexts in a robust manner.