From technology to domain
Anna-Liisa Syrjänen, Kari Kuutti · Proceedings of the 2011 iConference · 2011
The paper discusses the need to broaden the End User Programming and End User Development perspective to cover the entire context of end users' work. Though we have a better understanding of this context today than earlier in the systems development, the approaches have remained technology-design oriented and research processes without the explicit aspects of the end users' actual knowledge work. The paper argues that Developmental Work Research could be a solution to improve the research processes. A range of ideas from that body of work is included to show how the domain and the context of work could be integrated for End User Development approaches.