Searcher performance in question answering
Mingfang Wu, Michael L. Fuller, Ross G. Wilkinson · 2001
There are many tasks that require information finding. Some can be largely automated, and others greatly benefit from successful interaction between system and searcher. We are interested in the task of answering questions where some synthesis of information is required-the answer would not generally be given from a single passage of a single document. We investigate whether variation in the way a list of documents is delivered affected searcher performance in the question answering task. We will show that there is a significant difference in performance using a list customized to the task type, compared with a standard web-engine list. This indicates that paying attention to the task and the searcher interaction may provide substantial improvement in task performance.