A framework for designing flexible systems
Vânia Paula de Almeida Néris, M. Cecília C. Baranauskas · 2011
One approach for suiting the diverse and mutable interaction requirements is to tailor interfaces according to the users' preferences or needs. Although literature regarding flexible systems presents results with diverse foci, there has been a lack of works with a sociotechnical view to the problem and which consider methods and techniques to support designers in their practice. This paper presents PLuRaL - a framework to design flexible systems that considers a broader and deeper understanding of the domain and the context of use and proposes a norm-based representation for the different “behaviors” the system should have. A feasibility study was conducted, and the results suggest a positive evaluation of PLuRaL's utility, flexibility in supporting design changes, creative freedom and satisfaction with the results.