An Empirical Study of the Software Project Requirements Engineering Practice in Malaysia Public Sector – A Perspective from the Stakeholders’ Challenges
Aedah Binti Abd Rahman, Azlena Haron, Shamsul Sahibuddin, Mazlan Harun · International Journal of Computer Theory and Engineering · 2013
Stakeholder is one of the software success factors for software project in Malaysia Public Sector. The stakeholders are defined as person who are close to the business process and really know what the requirements needed. Requirement is an important factor for the development of any project and it defines what different stakeholders (users, customer, manager and developer) need and how system will fulfil these needs. They are the main actors in the business process. Requirements are used as input in the design, implementation and validation stage of product development. Eventually, a software project can succeed or failed at any time during project life cycle because of poor requirement gathering and managing process. Among the key problems of information systems requirements process is the gap between analysts and stakeholders. Therefore, this paper describes the empirical study performed in public sectors in Malaysia to identify the challenges and problems arising from the stakeholders.