Comparing the User Experience of Touchscreen Technologies in an Automotive Application
Matthew J. Pitts, Lee Skrypchuk, Alex Attridge, Mark Anthony Williams · 2014
Touchscreen interfaces are increasingly used on a daily basis in both mobile devices and in cars. The majority of vehicles use resistive touchscreens which, while reliable and inexpensive, may not perform as well as alternative touchscreen technologies. A simulator-based user-centred study was conducted to compare the User Experience of resistive touchscreens against capacitive and infra-red variants in a range of automotive use cases. This paper details an initial treatment of the data focusing on touchscreen task performance and subjective usability measures. Findings identified that the resistive display was clearly least preferred, with capacitive offering the best overall performance.