Sharing usability information in interactive system development
Paula M. Bach, Hao Jiang, John M. Carroll · 2008
In this paper we report on a preliminary study of usability information sharing in interactive system development. The study was conducted at a large technology company in the United States. The purpose of the study was to understand the usability information sharing practices of various members of multidisciplinary interactive system development teams. We found that the different job roles, specifically, usability expert, developer, and project manager share usability information in many ways.