Library systems documentation: pulling it together with SharePoint
Jennifer Diffin, John F. Coogan, Li Fu · Global Knowledge, Memory and Communication · 2013
Purpose – This paper aims to discuss how the Library Systems Team at the University of Maryland University College (UMUC) implemented Microsoft SharePoint as a portal to organize and share their collective knowledge. Design/methodology/approach – This paper reports on why SharePoint was chosen, how it was implemented, and the results of the implementation. Findings – The general conclusion of this paper is that implementation was a success and the team is now in the habit of creating and maintaining documentation in SharePoint. Originality/value – This paper fills a gap in the literature on how systems librarians can document and share knowledge with colleagues and provides an example of how it was accomplished at UMUC.