Challenges of business service monitoring in the internet of services
Matthias Winkler, Jorge Cardoso, Gregor Scheithauer · 2008
The most industrialized countries have entered an era where their prosperity is largely created through a service economy. There is a transition from a manufacturing based economy to a service based economy. In the Internet of Services (IoS) vision services are seen as tradable goods. Business services are a major asset in this context. Since they are inherently different from e.g. web services, there is a need for a specialized monitoring approach. In this paper we describe the differences between e-services and business services, present an approach to describe business services, and discuss challenges regarding their monitoring requirements.