A heuristic approach to computer systems performance improvement, I
Stephen R. Kimbleton · 1975
The design, sizing and tuning of computer systems is a persistent, expensive, time-consuming, and difficult problem. An appropriate, integrated support methodology to support the needs of the computer center manager vis-a-vis these issues is lacking. Although the performance literature related to this topic is voluminous, much of it is directed to the vendor rather than the computer center manager.