Simplifying web traversals by recognizing behavior patterns
Christian Doerr, Daniel von Dincklage, Amer Diwan · 2007
Web sites must often service a wide variety of clients. Thus, it is inevitable that a web site will allow some visitors to find their information quickly while other visitors have to follow many links to get to the information that they need. Worse, as web sites evolve, they may get worse over time so that all visitors have to follow many links to find the information that they need.