User effort in query construction and interface selection
Paul Gerwe, Charles L. Viles · 2000
This study was designed to examine user beliefs and behavior on the selection and use of search features and search interfaces. Five weeks of user logs were taken from a user-targeted collection and surveys were administered immediately before and after this time period. Survey results indicate a significant correlation between a user's level of effort and their perceived benefit from that effort.Reported search feature use increased by more than 35\% over the fiveweeks. This raises the question of how the behavior of an Internet user changes over time. Results from the log files were inconclusive but suggest a reluctance to use the advanced search interface.