Improving electronic guidebook interfaces using a task-oriented design approach
Paul M. Aoki, Allison Woodruff · 2000
Item selection is a key problem in electronic guidebook design. Many systems do not apply so-called context-awareness technologies to infer user interest, placing the entire burden of selection on the user. Conversely, to make selection easier, many systems automatically eliminate information that they infer is not of interest to the user. However, such systems often eliminate too much information, preventing the user from finding what they want.