Artificial intelligence. What is domain skill? Frames in information seeking
Lena Linde · Systems Research and Behavioral Science · 1986
This article analyzes the role of domain skill in information seeking by individual human beings. It discusses the form and content of information in long-term memory ("knowledge"). Issues relating to acquisition and retrieval processes are surveyed. Special attention is paid to so-called feature analytic models or frame representations. It is argued that frame-organized knowledge has a constraining function on the availability of alternatives and that frames entail implicit knowledge. Lack of knowledge may have the consequence of either too many or no alternatives in short-term memory during information search A "frame-system framework" should be used as a conceptual tool for understanding cognitive processes during information seeking and decision making in computerized environments. The suggested framework is illustrated with empirical data from a psychological experiment with a textual data base.