Implementing EDI:
Joshua A. N. Bamfield · Logistics Information Management · 1994
Shows that electronic data interchange (EDI) is often difficult to cost‐justify. Co‐operation between retailers and suppliers is often difficult to achieve. The variety of communication channels available forces manufacturers to maintain a mix of systems, so increasing costs and making the co‐ordination of EDI data time consuming. Anticipated savings in administration costs are rarely achieved. EDI may not provide competitive advantage but it may prevent competitive disadvantage.