Development of mobile workforce management system for electricity supply industries
Faridah Hani Mohamed Salleh, Zaihisma Che Cob, Mohana Shanmugam, Siti Salbiah Mohamed Shariff · 2009
This research paper presents the features of a proposed Mobile Workforce Management System (MWMS) that will be used for the Electricity Supply Industries (ESI). The paper wraps up the types of related works that has been executed; the study on problems addressed and proposed application system flow. The paper also identifies the various aspects of mobile workforce management benefits contribution to the electricity utilities. A significant part on Knowledge Management (KM) has also been rationalized and incorporated to the development. As a whole, it is hoped that with the research on MWMS development, enhancement and advancement in the particular area can be adopted in the nearest future targeting at various utilities.