Designing palaver tree online
Jason B. Ellis, Amy S. Bruckman · 2001
As a more diverse population of users moves online, understanding how to help those groups work together and leverage their diverse skills poses a significant challenge for human-computer interaction. This paper presents a case study of the design of an online community that supports kids interviewing elders to build up a shared database of oral history. Two pilot studies with existing technology are presented, and a software design based on those studies is described, along with future work. This work shows the value of prototyping with existing technology in order to uncover user needs in an onine environment.