Negotiating Presence in Absence:Contact, Context and Content
Steve Howard, Jesper Kjeldskov, Mikael B. Skov, Kasper Garnæs, Olga Grünberger · VBN Forskningsportal (Aalborg Universitet) · 2006
On the basis of a longitudinal field study of domestic communication, we report some essential constituents of the user experience of awareness of others who are distant in space or time, i.e. presence-in-absence.We discuss presence-in-absence in terms of its social (Contact) and informational (Content) facets, and the circumstances of the experience (Context).The field evaluation of a prototype, 'The Cube', designed to support presence-in-absence, threw up issues in the interrelationships between contact, content and context; issues that the designers of similar social artifacts will need to address.