Assessment of cost/benefit of interfaces evaluation techniques
Eliane Regina de Almeida Valiati, Marcelo Soares Pimenta · 2002
Literature presents a considerable number of techniques that may be used in the process of evaluation of interfaces. Each technique has its own features, involves the employment of different resources, and allows the obtainment of distinct results depending on the way it is conducted. The present article aims at assessing, by means of a set of experiments, the costs and benefits found specifically in the application of three techniques: heuristic evaluation, user tests, and recommendation conformity inspection.