Collecting and incorporating user requirements into design solutions

Kathy K. Baxter, Catherine Courage · 2002

Usability and design professionals know that user requirements gathering is critical to the development of quality products. However, development teams often skip formal user requirements gathering, fearing it will take too long. Certain techniques can be employed by design professionals that are easily learned and implemented with little overhead. They can help designers by providing insight into how users work and what they need to succeed at their task. Through lecture, case studies, and an emphasis on hands-on activities, participants will learn how to conduct three user requirements gathering techniques and incorporate the results into design solutions.

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