Rapid user centered design techniques
Karen Holtzblatt, Joerg Beringer, Lisa Baker · 2005
This SIG provides a forum for discussing how user-centered methods, including methods like Contextual Design that include field data gathering, can be modified to support short development time frames and organizations using rapid development methodologies. We share ideas for how to get field data into the fast-paced development process, discuss the tradeoffs that can reasonably be made, and talk about techniques for working closely with developers so they value the influx of customer field data. We start by sharing our experiences, and then lead participants through discussions of their key challenges to generate solutions. We record our collective knowledge for the CHI community.