Introducing a Method to Derive an Enterprise-Specific SOA Operating Model
Christian Schröpfer, Marten Schönherr · 2008
Considering that each IT-organization is based on an established IT-governance the introduction of SOA as a new overall architectural approach will change the requirements for the specific governance model. The paper presents a SOA-specific governance model which differentiates an operating model, service lifecycle management, service ownership, cost allocation, and meta-data management support. Based on the company´s maturity along the SOA-relevant dimensions IT-governance, SOA experience, and process maturity, its size, as well as its organizational structure the paper discusses an SOA operating model with organizational structure, roles, responsibilities, and KPI´s. The main assumption of the approach is the alignment of the organizational structure of IT with a functional domain model. This operating model is the outcome of ten industrial workshops and one complex case study based on standards as CobiT and ITIL.