Introduction: Current Issues in Usability Evaluation
James R. Lewis · International Journal of Human-Computer Interaction · 2001
In this introduction to the special issue of the International Journal of Human-Computer Interaction, I discuss some current topics in usability evaluation and indicate how the contributions to the issue relate to these topics. The contributions cover a wide range of topics in usability evaluation, including a discussion of usability science, how to evaluate usability evaluation methods, the effect and control of certain biases in the selection of evaluative tasks, a lack of reliability in problem detection across evaluators, how to adjust estimates of problem-discovery rates computed from small samples, and the effects of perception of hedonic and ergonomic quality on user ratings of a product's appeal.