A holistic-cognitive approach for success
Itiel E. Dror · Biometric Technology Today · 2006
The success of technology, including biometrics, depends on a whole range of factors, and only a small subset of them relate to the technology being able to perform and deliver to its technical specifications. In this article Dr Itiel Dror, a cognitive scientist, explains how other factors such as interface design, operating procedures and training also play a vital role.