Management information and decision support for libraries in Europe: a concerted action.
Zoë Clarke, Siân Lambert · Performance Measurement and Metrics · 2000
Management information for decision making is an essential tool for library managers. This paper outlines the European Commission Libraries Programme decision support projects that were brought together under the CAMILE concerted action. The three common themes to emerge from the CAMILE projects are then discussed. The themes are: information for decision making, systems for decision support, and the future challenges of measuring impact and developing performance measures for the elec‐tronic library. To conclude, recommendations for future research in the field of decision support in European libraries are considered.