Task analysis and systems analysis for software development
Dan Diaper, Mark Addison · Interacting with Computers · 1992
The paper offers a commentary on Benyon (1992). It questions the absence of a role for task analysis in the early stages of system development and attempts to refute many of Benyon's assumptions and criticisms concerning task analysis methods, at least by showing that his criticisms do not apply to all of them. The commentary also questions Benyon's systems analysis model for software development and suggests that it is unrealistic.