Software process improvement: practical guidelines for business success, Addison Wesley Longman, UK, 1997, £27.95, 447 pp.
Sami Zahran · Journal of Software Maintenance Research and Practice · 1999
This 1997 book advocated the use of disciplined processes in doing software work, and of continued improvement in those processes. The author explains that in achieving software process improvement (SPI), the primary emphasis has to be on changing the behaviour of people—effectively a maintenance process. This book concentrates not on tools or technology, but on working together toward goals. While the book draws upon both European and American experience, the Capability Maturity Model (CMM) of the Software Engineering Institute (SEI) receives the most attention. This book, in spite of the word ‘business’ in its title, is as applicable to governmental, non-profit, research, commercial, and industrial organizations as it is to business. The real focus of this book is on discipline in software work processes wherever they may be found, a condition that appears to be applicable in software maintenance processes, although software maintenance processes are not this book's nominal domain. Copyright © 1999 John Wiley & Sons, Ltd.