Applying Psychology to Design Better Human-Machine Systems: Crucial Goals for Cognitive Task Analysts
Marilyn Hughes Blackmon, Peter G. Polson · Contemporary Psychology · 2003
A completed cognitive task analysis (CTA) describes theskills and conceptual knowledge necessary to competently/expertly perform complex jobs/tasks, such as piloting a commercial aircraft. The primary motivation for doing a CTA is to improve the performance of human-machine systems by developing better training programs, developing tests to certify job competence, improving teamwork, and/or designing computer systems to support human workers.