Problems and solutions to a large scale passwords reset

Sharil Tumin, Sylvia Encheva · 2009

IT systems are not 100 percent protected from internal and external threats. User credentials can be compromised and that will effect enterprise wide Users-System trust. A Web-based system especially designed for passwords reset is needed that should be able to tackle massive password changing activities in term of security, scalability, efficiency and usability. It is of utmost importance that the users' confidence to the system must be maintained.

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