Writing better computer user documentation
R. John Brockmann, Annette Norris Bradford · IEEE Transactions on Professional Communication · 1986
Writing better computer user documentation teaches good documentation practices by means of a process model that reflects current industry procedures. The book is more philosophical than its highly prescriptive and pedantic predecessors, and its emphasis is on writing for the computer industry, not on writing in general with computers thrown in as an afterthought. Its major audience is data processing professionals, most specifically practicing technical writers, information planners, and writing managers, although the book might well find its way into college classrooms in some of the burgeoning masters' programs in technical writing.