Web-log-driven business activity monitoring
Savitha Srinivasan, Vikas Krishna, Susan Holmes · Computer · 2005
Business process transformation defines a new level of business optimization that manifests as a range of industry-specific initiatives that bring processes, people, and information together to optimize efficiency. This new optimization level is possible because the Web has assumed the role of a common infrastructure. To examine how BPT can optimize an organization's processes, we describe a corporate initiative that was developed within IBM's supply chain organization to transform the import compliance process that supports the company's global logistics. The initiative sought to give IBM greater awareness of regulatory compliance exceptions - information critical to the corporation and its importing partners.