Feedback: how does it impact software engineers?
Rien Sach, Marian Petre · Cooperative and Human Aspects of Software Engineering · 2012
Feedback happens all the time in software development environments, but little is known about the impact it has. Motivation theory identifies feedback as an important factor, but doesn't consider the impact of different feedback characteristics. We present the results of a scenario-based study with 16 software engineers. Our study suggests that positive feedback has an impact on job satisfaction while negative feedback impacts behaviour. Motivation and productivity were found to be linked in just 20% of positive feedback scenarios.