Design of a distributed order promising system and environment for a globally dispersed supply chain
Charalampos Makatsoris, Ys Chang, Hd Richards · International Journal of Computer Integrated Manufacturing · 2004
In today's global market, managing the entire supply chain has become a key factor for a successful business. Competitive pressures force companies to continuously devise ways to achieve better supply chain solutions, faster-better-cheaper. One key area is overall customer satisfaction, which translates as the ability to accurately deliver what is promised at all times. Success in such a case is directly influenced by a company's ability to make accurate promises through precise planning and execution. This also must be achieved by managing a highly variable demand that comes in a variety of forms from a number of different sources, such as e-commerce sites, digital exchanges and trading partners, etc. For these reasons companies retool key business processes and adopt new ways of doing things. Early developments in the area include single-site available-to-promise systems. In this paper we will introduce the concepts and present the design of a distributed order promising system, which enables available-to-promise/capable-to-promise for distributed enterprises.