Using ITS to Create an Insurance Industry Application: A Joint Case Study
Stephen J. Boies, Jacob P. Ukelson, John D. Gould, David Anderson, Matt Babecki, Jerry Clifford · Human-Computer Interaction · 1993
In a joint case study, IBM and Continental Insurance evaluated the use of a new software development environment (called ITS) to implement a portion of an important Continental Insurance underwriting application. IBM and Continental's data-processing management jointly concluded that ITS (a) is fairly easy to learn and use; (b) substantially reduces application development time; (c) is capable of doing a range of Continental applications; and (d) produces applications that are easier to maintain over the years as usage patterns, insurance laws, and evolving technology require that these applications be changed.