Software usability
Brad Mehlenbacher · 1993
The objective of this paper is to bring users to the foreground of on-going system and documentation development effortsbydoing five things(1) outlining existing methods to eliat user reactions to dtware; (2)describinghow todesigninformal usability tests employing each method; (3) discussing the slmngthsand weahessesof each method given the time and resource constraints facing technical communicatorwmdsoftwaredesigners;(4) recommending times during the software development cycle, when certain methods are particularly fruitful in providing valuable design feedback, and; (5) pmVidinganextensivebibliographyonusability testing methods.