Super Dots
Maria Foverskov, Thomas M. Binder · 2011
Social media offers many possibilities for new ways of networking. Senior citizens are not the most common users of social media today, but they are nevertheless citizens that have a need for entering new social connections, networks and communities. In a recent project we looked closer at how to make use of co-design and prototyping in relation to service design for social networking among senior citizens. The municipality we work with has recognized the potentials of involving and engaging citizens in service design and co-creation but they lack experience on how to establish productive dialogues. A major issue is how to make the dialogue concrete and tangible for all participants involved.