Asynchronous design/evaluation methods for hypertext technology development
Gary Perlman · 1989
A process model used in the design and evaluation of hypertext systems is discussed. The model includes asynchronous processes of task analysis, document analysis, literature survey and systems evaluation, interpretation of data, designing and building systems, and collecting data. For each process, experiences with NaviText™ SAM, a hypertext interface to a reference source, are discussed. A variety of new methods for evaluation of experimental systems are presented along with several empirical results.