Measuring Expertise in Online Communities
Ching‐man Au Yeung, Michael G. Noll, Christoph Meinel, Nicholas M. Gibbins, Nigel Shadbolt · IEEE Intelligent Systems · 2011
Online communities have become important venues where Web users interact with each other and share their favorite items. Websites let users organize their favorite items online and benefit from one another's collections. This article discusses the notions of experts and expertise in the context of online communities.