FRIEND: A human-aware BDI agent architecture
Alexis Morris, Mihaela Ulieru · 2011
Effective relationships between people and technology are essential for organizational response (agility, adaptation, and innovation). Advances in computing power, and the rise of complex ubiquitous systems, raise a challenge for managing this relationship given limits of human physical and cognitive capacities. To re-align people with computing technology involves either improved human training, or streamlining technologies to fit human needs, abilities, and perceptions. This paper looks at this socio-technical gap and makes a case for intelligent agent mediation through passive human-input monitoring (human-context awareness) and basic models of human behavior. The target audience is interdisciplinary, involving the cognitive informatics, agent systems, bodynet, socio-technical systems, and human-computer-interface communities. The overall contribution is in the combination of socio-technical systems engineering and human factors concepts with the agent-based paradigm and cognitive sensing technologies towards new, “Human-tech” friendly agent applications for everyday socio-technical systems. As such an early architectural design for such agents is presented, as well as future research directions toward its development.